A phone prankster convinced an Arkansas Holiday Inn desk clerk to set off the fire alarm, break windows, and flood the lobby.
A telephone prankster posing as a sprinkler company employee caused havoc at an Arkansas Holiday Inn when he convinced an employee to set off the hotel's fire alarm, smash windows, shut down electricity, and break a sprinkler head that flooded the building lobby.
Christina Bergmann was at the front desk when a male caller identified himself as an employee of Grennel Fire Sprinkler service. The man told Bergmann that there was a problem with the hotel's fire sprinklers and that she needed to pull the fire alarm to reset them.
Bergmann proceeded to pull the fire alarm and followed a series of directions from the caller that would result in about $50,000 in damages to the hotel's windows, carpets and electrical system.